Duty Manager of Operations


Date: Jun 21, 2022

Location: Budapest, HU, H-1103

Company: Wizz Air Hungary Ltd.





Wizz Air is the fastest growing and greenest European low-cost airline, operating a fleet of 134 Airbus A320 and A321 aircraft. A team of dedicated aviation professionals delivers superior service and very low fares, making Wizz Air the preferred choice of 40 million passengers in the financial year F20 ending 31 March 2020. Wizz Air is listed on the London Stock Exchange under the ticker WIZZ. The company was recently named one of the world’s top ten safest airlines by airlineratings.com, the world’s only safety and product rating agency, and 2020 Airline of the Year by ATW, the most coveted honour an airline or individual can receive, recognizing individuals and organizations that have distinguished themselves through outstanding performance, innovation, and superior service.


JOB TITLE: Duty Manager of Operations 

BASE: BUD - Office  



Duty Manager of Operations


Purpose of the position:

To provide and maintain daily operations management oversight of Wizz Air fleet and to control / coordinate the work of involved Agencies and the Operations Control Center personnel with his/her best knowledge in order to obtain safe, economical and passenger oriented operation on the highest standard.


Place in the organization:

Duty Manager reports to Team Manager of Duty Managers



The Duty Manager is responsible for:

  • Continuous monitoring of all flight operations and where the safety of a flight is in doubt, take all possible steps to ensure the safety of crew and passengers
  • Tactical decision making
  • Disruption management
  • Proactive management of possible longer term exposures to daily operations
  • In case of a Flight Safety Occurrence of Operational Disruption, the Duty Manager on duty notifies the appropriate company personnel / authorities
  • In case of an emergency, alarming and calling together the Crisis Management Team
  • Operations Pre-planning / fleet tail assignment based on maintenance requests
  • Flight monitoring and fleet control
  • Internal and external communications
  • Sending the schedule and rotation plan to airports, ground handling agents and maintenance providers
  • Preparing / handling reports and feedbacks
  • Controlling the work of OCC positions and all other positions that are delegated positions to OCC but not being part of OCC by organization set up
  • Arranging airport slots in ad-hoc cases
  • Filling the daily operations checklist
  • Providing recommendations on improving processes, systems and management practices in OCC
  • Developing and amending OCC procedures
  • Other duties assigned by Head of Operations Control and Team Manager of Duty Managers


Skills and competencies:

  • “Can do” attitude
  • Adaptability
  • Work well under pressure
  • Decision-making skills
  • Creative thinking
  • Attention to detail
  • Demonstrated commitment to a Safety Management System
  • Leadership skills
  • Teamwork skills
  • Excellent interpersonal and organizational skills
  • Proficiency in MS Office
  • Knowledge of AIMS



  • Fluent English (written and spoken)
  • 3 or more years of experience in aviation industry
  • 2 or more years of experience in Operations Control
  • Navigational experience is an advantage


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