On Time Performance and Disruption Readiness Manager

WELCOME TO THE WORLD OF OPPORTUNITY!

Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8,000 employees from more than 110 nationalities, who share our values of inclusivity, positivity, dedication, integrity, and sustainability.

As a rapidly expanding airline, we offer exciting career opportunities across a range of functions, from flight operations to engineering, customer experience, finance, and more. We provide extensive training and development opportunities to help our employees grow and succeed in their roles. Joining Wizz Air means joining a team that is passionate about aviation, dedicated to excellence, and committed to making air travel accessible and sustainable for all. If you are looking for a challenging and rewarding career in the aviation industry, we welcome you to explore our job opportunities and become a part of our success story.

On Time Performance and Disruption Readiness Manager 

Based in Budapest 

PURPOSE OF THE POSITION: 

• To provide and maintain oversight of the proper allocation and utilization of Wizz Air flight deck and cabin crew members during daily and short-term operations. 
• The On Time Performance and Disruption Readiness Manager is responsible for Wizz Group on-time-performance and disruption readiness and supports the ongoing reduction of disruption costs incl. EC261, displaced aircraft & crew and pax welfare.

RESPONSIBILITIES: 

• The role requires an in-depth knowledge of all areas relating to major airline operational efficiency across a multitude of stakeholders & resources, supported by data & analytics.
• Owns the OTP & Disruption Management Manuals that our OCC teams and other stakeholders across the group refer to whilst planning mitigation packages.
• Works closely with Integrated Planning departments in driving cross departmental collaboration and positive impact.
• Owns the policy and process relating to OTP & Disruption readiness for the OCC and works closely with front line staff and standards & compliance to ensure the business and brand is protected at all times.
• Has a strong knowledge base on scheduled block time analysis and can identify opportunity for improvements.
• Chairs and owns Group OTP Meetings and ensures the correct delay codes are assigned across all delay minutes and acted upon for minimizing negative trends. Identifies opportunity for process and policy change to positively impact the groups OTP.
• Continually assesses and is ahead of the curve regarding approaches to OTP & disruption management through the use of technology and best practices.
• Requires a data centric, analytical minded character, that can engage well across many stakeholders with the ability to cut through noise and act on signals. Identifies risk well and can support Safety in running risk assessments along with audit participation.
• Comes with a positive energy focused on improving OTP, on the ground and in-air practices, and builds a strong framework of disruption readiness to protect Wizz passengers, crews, staff and brand.

REQUIREMENTS: 

• 3-5+ years overall experience, with 2+ years experience at a large sized airline
• LCC experience is an advantage
• Strong understanding of precision time schedules and the principles of OTP
• Strong knowledge of all operational above and below wing processes
• Bachelor's or Master’s degree
• Fluent in English (both written and spoken)
• Experienced in building relationships and driving positive change
• Experience leading operational disruption
• Strong negotiator that thrives in complex scenarios
• Confident at working alongside senior leaders and offering solutions and advise to complex challenges

#LI-DL1

When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.

We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.