Regional HR Manager

Purpose of the role

The Regional HR Manager oversees the strategic and operational functioning of core HR processes within their region, focusing on goal-setting, KPIs, and improving employee experience. The role involves managing payroll, contracting, immigration, and vendor relations, while supporting long-term process improvements and acting as a key escalation point for HR operational issues. 

Responsibilities

• Strategically and operationally manage HR functions within the region 
• Initiate, plan, and manage payroll, taxation, immigration, and contracting initiatives 
• Oversee annual payroll activities and ensure adherence to the payroll calendar 
• Monitor immigration and contracting deliverables within defined deadlines 
• Manage cost control, annual savings targets, and quarterly/monthly financial planning 
• Collaborate with the Compensation and Benefits team regarding legislative changes impacting employee remuneration costs 
• Define reporting structures, dashboards, and KPIs, ensuring timely delivery 
• Prepare regular and ad hoc leadership reports 
• Implement and harmonize service standards, processes, and policies across regions 
• Participate actively in HR projects and develop HR-relevant structures/processes 
• Manage vendor relationships, seeking opportunities for improvement and ensuring SLA compliance 
• Monitor outsourced team performance against SLA deliverables 
• Oversee and participate in disciplinary procedures, ensuring compliance with labor laws and regulations 
• Advise Cabin and Flight Operations managers on appropriate disciplinary actions 
• People Management 
• Lead and manage the regional HR team 
• Ensure adequate headcount and effective workforce management 
• Establish and monitor a stable knowledge management base for business continuity 
• Coach, motivate, and develop team members while leading by example 
• Regularly collect employee experience feedback to enhance processes 

Experience

• 4-6+ years of experience with 3+ years of experience in delivering and managing high-quality HR services in a fast-paced environment 
• Experience in coordinating operational teams with diverse professional backgrounds 
• Strategic leadership experience (advantageous) 

Hard skills

• Advanced knowledge of payroll procedures (advantageous) 
• Proficiency in MS Office; experience with SAP/Payroll systems is a plus 

Education

Bachelor’s or Master’s degree 

Language

Fluent English (both written and spoken); additional European language is a plus 

Skills and competencies

• Analytical thinking, problem-solving skills, and organizational ability 
• Continuous improvement mindset with a focus on team development 
• Strong communication and people management skills 
• Tech and digitalization affinity