Sales Team Manager

Purpose of the role

The Sales Team Manager will be primarily responsible for driving Allotment and Charter sales revenue, proposing and implementing the Sales Development Strategy across key markets, and leading the Sales team. The person is also responsible for building and maintaining relationships with Tour Operators and corporate partners, identifying new partners and opportunities, streamlining processes, and driving digitalization and automation within the Sales area to increase team efficiency. 

Responsibilities

Network Level Responsibilities 

• Propose Sales Development Strategy and action plans to achieve Sales KPIs. 
• Recommend new business opportunities to drive Sales revenue. 
• Identify and lead digital and automation developments in line with best practices, aiming to improve B2B processes with Tour Operators and increase Sales team efficiency. 
• Identify and lead digital and automation developments for the Agency Portal to enhance B2B processes with all classical (non-OTA) Travel Agencies using the Wizz Air portal network wide. 
• Lead Go-to-Market entry strategy and actions for new markets Wizz Air is planning to enter. 

Sales Development under Market Responsibility 

• Oversee and implement the Sales Development Strategy across responsible markets. 
• Assess interest for routes and provide valuable input to Network Development and Scheduling. 
• Conduct market visits to maintain relationships with tour operators and other B2B partners and gather first-hand market insights. 
• Participate in travel fairs, exhibitions, chamber of commerce meetings, and other relevant sales-related events. 
• Prepare and deliver presentations on Wizz Air’s offerings as needed. 
• Promote the business to trade partners, tour operators, and travel agents, creating maximum brand awareness among trade partners for Wizz Air. 
• Manage requests for seat allotments and charters. 
• Oversee the contracting of all concluded deals. 
• Act as the point of contact for partners throughout the contract duration, utilizing call centers or other support for managing bookings, changes, payments, and customer service aspects. 
• Propose digital developments and automation based on inquiries, learnings, and experiences. 
• Develop and maintain the travel agent/tour operator database, cooperating with Chambers of Commerce and other B2B partners such as large corporations. 

General 

• Propose organizational changes to the Sales team to support business goals. 
• Allocate market responsibilities and tasks to the Sales team to create an efficient and effective team. 
• Cooperate with the rest of the Commercial and Digital teams within Wizz Air. 

Experience

4-6+ years of working experience, with 3+years working experience in commercial/business-focused roles. 

Hard skills

• Experience in managing complex projects and successfully aligning large organizations. 
• Sales experience in the travel industry (Tour Operators, Travel Agencies, Airlines, etc.) is a plus. 

Education

Bachelor’s or Master’s degree 

Language

Fluent in English (spoken and written); Polish, Romanian, Hungarian, Italian is a plus 

Skills and competencies

• Commercially minded with a strong sales attitude, utilizing data for decision making. 
• Good interpersonal, communication, and negotiation skills. 
• Ability to work well under pressure, ensuring tasks are prioritized and goals are met, has stamina. 
• Result-oriented, persistent, dependable, and consistent. 
• Proactive, willing to take initiative and shoulder responsibility. 
• Ability to lead a team of 3-5 people. 
• Willingness to travel across Europe and beyond.