Senior E-Commerce Manager

Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8,000 employees from more than 110 nationalities, who share our values of inclusivity, positivity, dedication, integrity, and sustainability.

As a rapidly expanding airline, we offer exciting career opportunities across a range of functions, from flight operations to engineering, customer experience, finance, and more. We provide extensive training and development opportunities to help our employees grow and succeed in their roles. Joining Wizz Air means joining a team that is passionate about aviation, dedicated to excellence, and committed to making air travel accessible and sustainable for all. If you are looking for a challenging and rewarding career in the aviation industry, we welcome you to explore our job opportunities and become a part of our success story.

Senior E-Commerce Manager 

Based in Budapest 

Purpose of the position:

The Senior E-Commerce Manager is a senior digital leader responsible for driving Wizz Air’s commercial performance across 50+ countries through its digital channels, including wizzair.com and the WIZZ mobile app. With nearly 800 million annual visitors, this role owns the strategy, execution, and optimization of the full digital funnel - delivering measurable growth in revenue, conversion, and customer satisfaction.

This role leads one of Wizz Air’s cross-functional product teams, embedding structured product management and agile delivery practices across platforms. The Senior Manager collaborates closely with Commercial, Digital, and Legal stakeholders, manages external vendors, and drives innovation across web, app, and emerging digital touchpoints. As a key digital leader, the role plays a critical part in shaping the future of Wizz Air’s e-Commerce ecosystem.

What we offer:

• Base salary and employee bonus scheme
• Unlimited number of significantly discounted and confirmed seating tickets, giving access to a continuously growing network of destinations
• Relocation package (if applicable)
• Life insurance
• AYCM sport pass contracting possibility
• Instant impact, from any level of the organisation, exposure to C-suite management
• Fast career progression, internal mobility and talent management supported by training opportunities (Wizz Academy and bespoke trainings)
• True international and multi-cultural work environment, passionate, driven and diverse teams

Responsibilities:

• Own and evolve the e-Commerce strategy across web and app digital channels, aligned with Wizz Air’s commercial and digital vision.
• Drive measurable growth in revenue, conversion, and customer engagement through data-driven decision-making.
• Define and monitor strategic KPIs including revenue per visitor, conversion rate, CLV, LTB, payment CR, and digital NPS.
• Oversee full-funnel performance from acquisition to post-booking engagement, ensuring seamless customer journeys.
• Lead and develop structured Agile Product Management practices across e-Commerce teams and platforms, evolves practices for AI Product Management.
• Develops and collaboratively maintains PM Management playbook and practices to deliver more value faster.
• Influence senior stakeholders across Commercial, Digital, and IT to align priorities and drive execution.
• Assigned as Product Manager for specific products in customer journey next to their People management responsibilities for other Product Managers in a team. 
• Represent e-Commerce in cross-functional leadership forums and strategic decision-making.
• Lead, mentor and coach a high-performing team of E-Commerce Product Managers, fostering talent development and succession planning.
• Own budget, ensuring efficient allocation and cost control.
• Drive cross-platform consistency and innovation across web, app, and emerging digital touchpoints.
• Champion experimentation and optimization frameworks (e.g. A/B testing, personalization, CRO) to improve performance.
• Develop and lead AI-driven initiatives to enhance digital channels, merchandising techniques, and customer support across digital platforms.

Requirements:

• 5-7+ years overall working experience, with at least 4 years of relevant professional experience with a blue-chip, highly customer focused company in fast growing sectors
• Minimum 4 years of fully fledged e-commerce experience
• Broad e-commerce experience (customer acquisition, website and app management, CRM, SEM, web/app analytics, customer engagement)
• Proficient in Agile delivery and Product Management practices
• AI product development experience is a plus
• Bachelor’s or Master’s degree
• Fluent in English (written and spoken)
• Management skills, proven experience building winning teams.
• Strong analytical and data-driven decision-making
• Strategy development and commercial acumen
• Experience of managing complex projects in multi-country operations.
• Digital product management and agile delivery
• Ability to work well under pressure ensuring tasks are prioritized and goals are met.
• Excellent communication and influencing skills
• Strong analytical and problem-solving skills.
• Result-oriented, persistent, dependable and consistent.
• Innovation mindset and experimentation culture
• Experience with AI and automation in digital commerce
• Willingness to travel.

When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.

We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.