Senior Office Recruitment Manager

Purpose of the role

The Senior Office Recruitment Manager is responsible for leading and continuously improving the full office recruitment function across all Wizz Air locations. This role supervises the recruitment team, manages RPO partners, and ensures operational excellence through standardized processes, digital innovation, and data-driven performance management. As a key contributor to Wizz Air’s growth, this role strengthens talent acquisition capabilities, elevates candidate experience, and actively shapes Wizz Air’s employer brand to attract and retain high-quality talent globally.

Responsibilities

Strategic & Operational Recruitment Leadership
•    Lead the end-to-end office recruitment process for all office positions, from entry-level to executive, across the Wizz Air Group.
•    Serve as the functional owner for recruitment process improvement, standardization, and policy development across all Wizz Air offices.
•    Manage the Recruitment Process Outsourcing (RPO) model, ensuring optimal performance, cost efficiency, and SLA adherence.
•    Ensure recruitment strategies actively support Wizz Air’s employer value proposition (EVP) and long-term talent attraction goals.

Team & Stakeholder Management
•    Lead, coach, and develop the recruitment team; set clear performance expectations and ensure consistent delivery.
•    Partner with senior management and department heads to align talent acquisition with organizational needs and long-term workforce planning.
•    Advise and train hiring managers on effective interviewing, decision-making, and candidate evaluation techniques.
•    Act as a trusted advisor to leadership on market talent trends, employer perception, and competitive positioning.

Employer Branding & Candidate Experience
•    Own and continuously evolve the office employer branding strategy in close collaboration with Communications, and Marketing.
•    Ensure a consistent, compelling, and authentic employer brand across all recruitment touchpoints (job adverts, career pages, candidate communication, interviews, offers, onboarding handovers).
•    Drive initiatives to improve candidate experience across all office roles, using candidate feedback, and market insights.
•    Lead recruitment marketing initiatives, including content creation, storytelling, social media presence, and digital campaigns to attract diverse, high-quality talent.
•    Represent Wizz Air as an employer of choice through external partnerships, job fairs, professional networks, and employer branding events.
•    Monitor employer branding KPIs and external benchmarks (e.g. employer reputation, application quality, source effectiveness) and translate insights into action.

Digital, Process & KPI Improvements
•    Lead recruitment digitalization initiatives (ATS enhancements, automation opportunities, data tools, digital sourcing, etc.).
•    Continuously assess and improve talent acquisition workflows to enhance speed, quality, and candidate experience.
•    Own recruitment analytics, reporting, and KPI frameworks, ensuring accurate dashboards and actionable insights.
•    Implement advanced sourcing strategies, including social recruiting, digital targeting, and Boolean methodologies.

Vendor, Cost & Compliance Management
•    Manage job advertising budget and select optimal channels to maximize efficiency while supporting employer branding objectives.
•    Manage external recruitment and employer branding vendors and platforms to ensure quality, consistency, and ROI.
•    Oversee compliance with hiring policies, data protection requirements, and internal governance expectations.

Experience

•    Minimum 5–7+ years of relevant recruitment experience, including leadership of in-house teams or RPO management.
•    Proven record of managing complex hiring processes across multiple countries.
•    Experience in digital recruitment tools, and advanced sourcing methodologies.
•    Demonstrated success in process improvement and KPI-led performance management.

Hard skills

•    Strong command of recruitment systems (ATS), sourcing tools, and digital platforms.
•    Ability to analyse data and convert insights into operational improvements.

Education

Bachelor's or Master's Degree

Language

Fluent English (both written and spoken)

Skills and competencies

•    Strong leadership and stakeholder management skills.
•    Excellent communication, influence, and negotiation capabilities.
•    Strategic mindset paired with operational discipline.
•    High degree of autonomy, problem-solving ability, and proactive drive.
•    Ability to manage multiple priorities and deliver high-quality outcomes under pressure.