Systems & Process Cabin Ops Manager

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Date: Jun 21, 2022

Location: Budapest, HU, H-1103

Company: Wizz Air Hungary Ltd.

 

 

WELCOME TO THE WORLD OF OPPORTUNITY!

 

Wizz Air is the fastest growing and greenest European low-cost airline, operating a fleet of 134 Airbus A320 and A321 aircraft. A team of dedicated aviation professionals delivers superior service and very low fares, making Wizz Air the preferred choice of 40 million passengers in the financial year F20 ending 31 March 2020. Wizz Air is listed on the London Stock Exchange under the ticker WIZZ. The company was recently named one of the world’s top ten safest airlines by airlineratings.com, the world’s only safety and product rating agency, and 2020 Airline of the Year by ATW, the most coveted honour an airline or individual can receive, recognizing individuals and organizations that have distinguished themselves through outstanding performance, innovation, and superior service.

 

JOB TITLE: Systems & Process Cabin Ops Manager 

BASE: BUD - Office  

 

 

  1. Purpose of the position:
     

The Systems & Process Cabin Ops Manager is responsible for creating the vision, the objectives and results of the cabin crew digitalization program, in cooperation with the team members. She/he is also responsible for creating scalability in Cabin Operations via leading cross functional alignments and process definition.

 

 

  1. Responsibilities:

 

  • Create measurable improvements through end-to-end delivery of automations and Cabin Ops system improvements
  • Work collaboratively with all Ops functions to understand the improvement opportunities and deliver results against the established roadmaps and targets 
  • Establish the Cabin Crew All Inclusive platform vision, business goals, product roadmap and rollout plans, on both yearly and quarterly level
  • Lead all system improvements and implementations of cabin crew related platforms
  • Lead cross-functional process alignments and implementation with the goal of creating scalable cabin crew operational processes
  • Organize and lead ideation sessions and workshops to drive new and creative ideas 
  • Prepare and participate in quarterly planning meetings
  • Prioritize the product backlog to best achieve goals, based on user value, time, and other team dependencies.  Ensure the priorities and backlog are clearly communicated to the team
  • Effectively manage a diverse range of stakeholders across the business 
  • Constantly benchmark other companies for best cabin ops digital practices
  • Use Data & Customer Research-led approaches to ideation and prioritisation  
  • Own the Test & Learn agenda of the Cabin Ops platforms
  • Determine the success measurements of the delivered items including user feedback
  • Participate in demos, measure & evaluate the value presented versus the plan 
  • Define in cooperation with the team, the release times of initiatives
  • Own the entire Cabin Ops product life cycle including ideation, defining key features and requirements 
  • Identify and implement innovative new systems/process that support the journey to excellence in Cabin Ops

 

  1. Requirements:
  • 1 year experience as a Senior Cabin Attendant
  • Excellent MS Office knowledge
  • Proven ability to lead cross-functional teams towards driving the implementation of new features as well as resolving operational issues 
  • Ability to prioritise workload effectively and thrive in a dynamic and complex environment 
  • Ability to creatively solve challenging business/technology issues
  • Self-motivated, independent and able to run multiple tasks and deadlines
  • Strong collaboration and leadership skills 
  • Experience in interacting with technical individual contributors. Experience in Agile development is a plus. 
  • Experience with aviation operational digitalization is a strong plus
  • Excellent English written and verbal communication skills 
  • Bachelor’s degree or higher
  • Product / Project Management, IT experience is an advantage

 

Deadline for application is Friday, 20 May.

 

 

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