Date:  Jan 23, 2023
Company:  WIZZ Air UK Limited

Gatwick, GB, 1111


We are committed to making sure that everyone, everywhere can benefit from travelling at the lowest prices, while keeping the social, economic and environmental impact of our operations in mind. Our strategy is built on low fares and a diverse network, supported by efficient and sustainable operations and high-quality customer service

  • WIZZ is a fresh, vibrant & contemporary brand, we are confident & not shy
  • We always strive to break out of category & think outside the box
  • Our 5 brand values lead the way:
    • Inclusivity – We collaborate together to achieve our goals
    • Positivity – We are an optimistic, happy, inspired and inspiring team
    • Dedication – We have an entrepreneurial ‘can do’ attitude: we take individual & collective ownership and are accountable for everything we do
    • Integrity – We hold ourselves to the highest possible standards of business ethics in everything we do
    • Sustainability – We strive to be the greenest choice of air travel and work hard on continuously decreasing our environmental footprint




Ground Operations Manager (LGW)


Ground Operations Manager (LGW) reports directly to the Nominated Person Ground Operations, Wizz Air UK.


What we offer: 


  • Base salary and employee bonus scheme
  • Unlimited number of significantly discounted and confirmed seating tickets, giving access to a continuously growing network of destinations
  • Life insurance
  • Instant impact, from any level of the organisation, exposure to C-suite management
  • Fast career progression, internal mobility and talent management supported by training opportunities (Wizz Academy and bespoke trainings)
  • True international and multi-cultural work environment, passionate, driven and diverse teams


Key responsibilities:


  • Ensure that all ground handling operations and activities are carried out in compliance with EASA.ORO.GEN.200 (EC 965/2012) and relevant UK CAA regulations on London Gatwick Airport and on other locations in the UK;
  • Act as a single point of contact between third party ground operations providers and airport operators and the airline and ensure that the management of all third-party contracts for ground handling and airport operations is carried out in compliance with all operational, safety, and security requirements;
  • Ensure that all ground operations personnel are trained in and are compliant with all procedures set in the Ground Operations Manual of the Airline;
  • Monitor performance and lead investigations on all issues relating to safety, security and operational performance, and implement corrective/preventative actions to avoid reoccurrence;
  • Create, manage, and control process efficiency across the airline network, by coaching and supporting all members of own and third-party teams, ensuring the highest quality of customer service and operational productivity whilst embedding a culture of engagement and high performance;
  • Build strong working relationships locally and partner closely with stakeholders, including within the organization, third-party suppliers and airport management at London Gatwick Airport and UK outstations;
  • Lead and manage the start-up ground operations at all new airports;
  • Support the Nominated Person Ground Operations and cooperate with the Group Airlines on projects;
  • Cooperate with Wizz Air commercial and procurement departments in selecting and contracting suppliers of ground handling services.




  • Right to work in the UK;
  • 3+ years of relevant management experience in the aviation industry;
  • Proven ability to effectively manage demanding internal and external stakeholders and demonstrate the commercial acumen required to succeed as a senior leader in airline/airport operational environment;
  • Strong understanding of IATA SGHA and Ground Handling SLA structure;
  • Experience in managing teams remotely will be an advantage;
  • Knowledge of airline systems - DCS (Go Now or other), AIMS, Safety Management software will be an advantage;
  • Change management or project management (Lean Sigma, root causing/problem solving methodologies) skills and experience will be an advantage;
  • University Degree (MBA, MA, MSc, BA, BSc) in Economics, Operations Management, Aeronautical or similar fields;
  • Full computer literacy with experience of Microsoft packages (Word, Excel, Power Point, Outlook, etc);
  • Fluent English, preferably also a speaker of another European language.



Unfortunately, due to the volume of applications we receive we are unable to provide feedback to you at this stage, should your application not meet the requirements. Thank you for your understanding.



Follow Us:


Wizz Air LinkedIn

Wizz Air Facebook



Job Segment: Operations Manager, Lean Six Sigma, Social Media, Procurement, Operations, Management, Marketing, Aviation