Nominated Postholder, Ground Operations Manager - WIZZ AIR UK LIMITED


Date: Aug 3, 2022

Location: Luton, GB, LU2 9LY

Company: Wizz Air Hungary Ltd.





Wizz Air, the fastest growing European low-cost airline, operates a fleet of 145 Airbus A320 and A321 aircraft. A team of dedicated aviation professionals delivers superior service and very low fares, making Wizz Air the preferred choice of 10.2 million passengers in the financial year ending 31 March 2021. Wizz Air is listed on the London Stock Exchange under the ticker WIZZ. The company was recently named one of the world's top ten safest airlines by, the world's only safety and product rating agency, and 2020 Airline of the Year by ATW, the most coveted honour an airline or individual can receive, and a most sustainable company in the airline industry in 2021 by World Finance Magazine.


JOB TITLE: Nominated Postholder, Ground Operations Manager - WIZZ AIR UK LIMITED 

BASE: Luton  



Who we are:

  • We are committed to making sure that everyone, everywhere can benefit from travelling at the lowest prices, while keeping the social, economic and environmental impact of our operations in mind. Our strategy is built on low fares and a diverse network, supported by efficient and sustainable operations and high-quality customer service
  • WIZZ is a fresh, vibrant & contemporary brand, we are confident & not shy
  • We always strive to break out of category & think outside the box
  • Our 5 brand values lead the way:
    • Inclusivity – We collaborate together to achieve our goals
    • Positivity – We are an optimistic, happy, inspired and inspiring team
    • Dedication – We have an entrepreneurial ‘can do’ attitude: we take individual & collective ownership and are accountable for everything we do
    • Integrity – We hold ourselves to the highest possible standards of business ethics in everything we do
    • Sustainability – We strive to be the greenest choice of air travel and work hard on continuously decreasing our environmental footprint


What we offer: 

  • Instant impact, from any level of the organisation
  • True international and multi-cultural work environment
  • Comprehensive, end-to-end processes oversight
  • Exposure to C-suite management
  • Fast career progression, internal mobility and talent management
  • Passionate, driven and diverse team
  • Work in a fast growing – can do – organisation, which is expanding in Europe, the UK and Middle East’
  • Life insurance
  • Participation in the employee bonus scheme
  • Unlimited number of significantly discounted and confirmed seating tickets, giving access to a continuously growing network of destinations’.
  • On the job training in the airline operations


Relocation package (if applicable)

  • Expense budget will be available 
  • Temporary accommodation will be provided for a definite time period
  • Administration support




Nominated Postholder, Ground Operations Manager reports to the Managing Director.



The successful candidate shall have a thorough knowledge of an airline outsourced ground operations concept;

  • Ensure that all ground handling operations and activities are carried out in compliance with EASA.ORO.GEN.200 (EC 965/2012) and relevant UK CAA regulations;
  • Ensure that the management of all third party contracts for ground handling operations is carried out in compliance with all operational, security and health & safety requirements;
  • Ensure that all ground operations personnel are aware of and compliant with all requirements listed in the ground operations manuals relevant to their function;
  • Monitor and lead investigations on all issues relating to safety, security and health and implement corrective/preventative actions to avoid reoccurrence;
  • Participate in functional Safety Action Group and Air Safety Review Board meetings, ensure that any non-conformities are addressed and closed to the airline satisfaction;
  • Create, manage, and control process efficiency across the airline network, by coaching and supporting all members of own and third-party teams, ensuring the highest quality of customer service and operational productivity whilst embedding a culture of engagement and high performance;
  • Build strong working relationships locally and partner closely with stakeholders, including within the organization, third-party suppliers and airport management at allocated bases and outstations;
  • Lead and manage the start-up ground operations at all new airports;
  • Lead and manage the roll out of new systems and technologies in the area of ground operations;
  • Support Wizz Air commercial and procurement departments in selecting and contracting suppliers of ground handling services.


PLACE OF WORK: Luton, United Kingdom



  • University Degree (MBA, MA, MSc, BA, BSc) in Economics, Operations Management, Aeronautical or Technical studies;
  • Five+ years of relevant management experience in the aviation industry (airline/airport operations or ground handling, in customer facing and/or under the wing roles);
  • Able to pass successfully the Wizz Air numerical and verbal reasoning skill test;
  • Able to pass Nominated Form 4 Post-Holder interview with the UK CAA;
  • Change management or project management (Lean Sigma, root causing/problem solving methodologies) skills and experience;
  • Proven ability to effectively manage demanding internal and external stakeholders and demonstrate the commercial acumen required to succeed as a senior leader in airline/airport operational environment;
  • Strong understanding of IATA SGHA and Ground Handling SLA structure;
  • Knowledge of airline systems - DCS (Go Now or other), AIMS, Safety Management software will be an advantage;
  • Experience in managing teams remotely will be an advantage;
  • Full computer literacy with experience of Microsoft packages (Word, Excel, Power Point, Outlook, etc);
  • Fluent English, preferably also speaker of another European language.



  • Minimum bachelor degree in aviation, engineering, technology or a related area;
  • Minimum 5 years of experience in aviation safety, compliance and quality control; and
  • Fluent in English.


Unfortunately, due to the volume of applications we receive we are unable to provide feedback to you at this stage, should your application not meet the requirements. Thank you for your understanding.


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