WELCOME TO THE WORLD OF OPPORTUNITY!

Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8,000 employees from more than 100 nationalities, who share our values of inclusivity, positivity, dedication, integrity, and sustainability.

As a rapidly expanding airline, we offer exciting career opportunities across a range of functions, from flight operations to engineering, customer experience, finance, and more. We provide extensive training and development opportunities to help our employees grow and succeed in their roles. Joining Wizz Air means joining a team that is passionate about aviation, dedicated to excellence, and committed to making air travel accessible and sustainable for all. If you are looking for a challenging and rewarding career in the aviation industry, we welcome you to explore our job opportunities and become a part of our success story.

Cabin Operations Policy and Standards Manager 

Based in Budapest 

Position in the organization:

Cabin Operations Policy and Standards Manager reports to Senior Operations Policy and Standards Manager.

Purpose of the position:

Cabin Operations Policy and Standards Manager is responsible for definition and alignment of operational process and procedures in Cabin Operations.

What we offer:

• Base salary and employee bonus scheme
• Unlimited number of significantly discounted and confirmed seating tickets, giving access to a continuously growing network of destinations
• Relocation package (if applicable) – expense budget, Temporary accommodation, Administration support
• Life insurance
• AYCM sport pass contracting possibility
• Instant impact, from any level of the organisation, exposure to C-suite management
• Fast career progression, internal mobility and talent management supported by training opportunities (Wizz Academy and bespoke trainings)
• True international and multi-cultural work environment, passionate, driven and diverse teams

Responsibilities of the function:

• Manage her reporting lines in transparent manner (both structure and process), in accordance with the company core values, build the team with respect and integrity.
• Chair meetings on regular intervals with Cabin Operations Policy and Standards Coordinators to ensure appropriate, two way information flow and alignment.
• Create, recommend for approval non-safety related process and procedure development as required based on observed or reported trends in liaison with Inflight Service Manager.
• Cooperate with HR department on corporate policy establishment and implementation with departmental relevance.
• Ensuring that all relevant safety information is assessed and reviewed in coordination with Safety and Compliance Teams. Where appropriate, mitigating action or appropriate cabin operational policy and procedures are implemented or changed.
• Attend the monthly functional Safety Action Group (SAG) meeting.
• Chair the weekly Group Cabin Ops Policy Council meeting.
• Action any relevant safety issues arising with appropriate changes to Cabin Operations policy and procedures.
• Monitor departmental, cross departmental policies and procedures to ensure full alignment of those as required and facilitate implementation.
• Maintain relations with the competent Authority regarding the standards of Cabin Operations policies and standards.
• To ensure that Cabin Operations procedures and policies are standardized among the all AOCs.
• Propose and coordinate changes to the Head of Cabin Ops/ Chief Cabin Crew for the AOC Manuals.
• Participate departmental and cross-functional working groups as required in relation to departmental initiatives.
• Provides feedback and cascades information within the department both verbal and in written form.
• Provide support in preparation for the Internal and External Audits, and in case of any findings or observations, provide support in creating root cause analyse and corrective action plan.
• Taking part or leading the projects related to the scope of the responsibilities e.g.: myWIZZ app, myWIZZ knowledge or myWIZZ ontime.
• Besides Operations departments, cooperation with other Wizz Departments including but not limited to: Safety and Compliance, Ground Operations, Customer Experience, Call Center, E-Commerce, Digital, HR.
• Controlling within the scope of the responsibilities.
• Cooperate with peers of other departments of the operations organization.
• Provides regular update and periodical reports to management of the organization.
• Regularly report progress of ongoing projects to Senior Operations Policy and Standards Manager and Head of Cabin Operation/Chief Cabin Crew.
• Provide budget inputs within the scope of his responsibility.

Requirements:

• Fluent English in written and speaking.
• Advanced computer user skills.
• 5 years Aviation experience
• 2 years as a Senior Cabin Crew, or 1 year as Manager.

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When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.

We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.