WELCOME TO THE WORLD OF OPPORTUNITY!

Wizz Air is a leading European low-cost airline with a fleet of modern and fuel-efficient aircraft. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8,000 employees from more than 90 nationalities, who share our values of inclusivity, positivity, dedication, integrity, and sustainability.

As a rapidly expanding airline, we offer exciting career opportunities across a range of functions, from flight operations to engineering, customer experience, finance, and more. We provide extensive training and development opportunities to help our employees grow and succeed in their roles. Joining Wizz Air means joining a team that is passionate about aviation, dedicated to excellence, and committed to making air travel accessible and sustainable for all. If you are looking for a challenging and rewarding career in the aviation industry, we welcome you to explore our job opportunities and become a part of our success story.

System Support Manager 

Based in BUD - Office 

Purpose of the position:

Overall responsibility for the operations of the owned/hosted Wizz Air IT systems.

Responsibilities:

• Provides direction, leadership, and coordination within Application Operations, DBA Operations, Incident management and CMDB teams
• Coach and control Application Operations and DBA Operations team leads and Incident managers and CMDB manager external vendors
• Help with troubleshooting problems and overseeing prompt resolutions
• Develop processes for problem and incident management and resolution that can return services to normal without delay
• Maintain and develop the processes for repeating application and underlying system changes and control their flow
• Responsible for planning the process of integrating applications that are important to business operations and employee productivity
• Actively support ad-hoc and regular audits where IT processes and controls are in scope
• Follow trends and apply technologies to enhance usability
• Understand Wizz Air IT’s high level application and data flow architecture

Requirements:

• College or University degree
• Fluent English
• Ability to lead a team of IT professionals and provide them with necessary guidance from time-to-time
• Ability to manage complex production disruptions leading an incident and capable of leveraging troubleshooting and root cause analysis technical expertise.
• At least five years of experience must have been in a management or supervisory positions demonstrating the ability to perform effective budget management and supervision of staff
• Work experience in a multicultural environment
• Should have decision-making and problem-solving skills
• Should possess good communication skills. He/she must be capable of making presentations
• Resilient, ready to work long hours and week-end if necessary
• Ability to set priorities, work under pressure.
• Proactive and initiative taker
• Self-motivated

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When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.

We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.